James Cole

James Cole

James covers competitive strategy and platform dynamics. He focuses on moats, ecosystem leverage, and head-to-head SaaS tactics.

Ghost Competitors: Non-Software Threats in SaaS

1. TL;DR & Definition Ghost Competitors are the invisible alternatives to your SaaS product that don't look like software companies. They are spreadsheets, whiteboards, internal interns, paper processes, or simple apathy (doing nothing). For a B2B SaaS founder, ghost competitors…

PsyOps in SaaS: Breaking Competitor Sales Morale

Editor’s note: this piece breaks down aggressive competitive tactics for educational purposes. Some of these moves sit close to, or across, legal lines on deception, defamation, and fair competition, which differ by jurisdiction. Nothing here is legal advice; talk to…

Whisper Campaigns: Spreading Rumors About Competitors

Editor’s note: this piece breaks down aggressive competitive tactics for educational purposes. Some of these moves sit close to, or across, legal lines on deception, defamation, and fair competition, which differ by jurisdiction. Nothing here is legal advice; talk to…

Guerrilla Tactics: Zero-Budget Destructive Marketing

1. TL;DR & Definition Guerrilla Tactics in B2B SaaS refer to unconventional, high-impact, low-budget marketing strategies designed to disrupt the status quo, hijack competitor momentum, or generate disproportionate attention. Unlike traditional inbound or paid acquisition, these tactics rely on creativity,…